Why We Choose Royal Mail: What the 2025 Parcels League Table Reveals About Reliable Delivery

The Happy Antiquer
Nov 20
2 min read

When you’re buying antique or vintage treasures online, trust matters. Not just trust in the seller — but trust that your parcel will actually arrive safely. As an online business that ships fragile, one-of-a-kind items every single day, Objet d’Art Stuff relies on delivery partners who truly care about getting things right.

That’s why we were pleased — but not surprised — to see the results of the 2025 Parcels League Table Report released by Citizens Advice this month.

a parcel wrapped with a bow and gift tag

Royal Mail Ranked No. 1 in the UK for Parcel Delivery in 2025

Out of the five major parcel companies analysed — Royal Mail, Amazon Logistics, DPD, Evri and Yodel — Royal Mail came top overall, scoring the highest for:

Delivery performance
Customer trust
Customer service
Accessibility for customers with additional needs

In a year where 37% of UK shoppers experienced a delivery problem, Royal Mail stood out as the most reliable option.

As a business posting breakable antiques, delicate ceramics, vintage tins and collectible ephemera, those statistics mean everything to us — and to you.

Why This Matters for Our Customers

Antiques aren’t just parcels; they’re pieces of history. Many are fragile, irreplaceable, and often carry personal meaning. Using a top-rated courier is part of our commitment to ensuring:

✔ Safe, secure, and trackable delivery✔ Minimal handling issues✔ Clear communication and predictable delivery times✔ Better outcomes for customers with accessibility needs✔ Fewer things going wrong in transit

Royal Mail’s strong performance in the 2025 report reinforces why they remain our preferred shipping partner for the majority of our orders.

A Strong Fit for How We Already Work

We take great care with packaging — sustainable, protective, and thoughtfully done to ensure an item survives its journey. Pairing that with the UK’s highest-rated parcel service creates the safest possible environment for your purchase from start to finish.

Fragile items? We double-wrap, cushion, and stabilise them before sending.
Collectible tins or ephemera? These travel securely with reinforced packing.
Heavy or unusual items? Handled with care and tracked through Royal Mail’s network.

In short: we aren’t leaving your parcel’s fate to chance.

Helping Customers Feel Confident When Ordering Online

The report also showed declining consumer trust across the parcel industry generally. Many shoppers worry about parcels being left in unsafe places, lost deliveries, poor communication, or weak customer service.

By choosing Royal Mail — the highest-scoring provider in the country — we’re tackling those concerns head-on. You can shop from us knowing that your item is in good hands from the moment you click “buy”.