Question 1

Where do you ship to?

Accepted Answer

We ship to mostly UK destinations but offer international shipping too. If you are really interested in an item, but you are situated outside of the UK Mainland, get in touch with us before you complete your purchase, so we can confirm the likely international shipping charges before you reach checkout.

Question 2

Do you charge for postage and packaging?

Accepted Answer

Yes, we charge for shipping. Antique and vintage items require extra care in handling and packaging. UK shipping costs are based on the item's weight and size. International shipping costs are calculated on a flat rate, considering weight, size, and destination. A handling charge is added to international items for extra insurance. The total shipping cost will be shown at checkout.

Question 3

Where can I shop for ObjetDart-Stuff?

Accepted Answer

Objet D'Art (That's Stuff to you and Me!) have four main online channels to find our store items. You can shop via our Ebay Store, Etsy Store, Google Merchant store or via our dedicated website. If you shop directly from the website you get the benefit of having the option to use a discount coupon and receive from 10% off your purchase. The choice is entirely yours!

If you prefer to visit a physical store, we have a small selection of stock in Church Street Antiques in Market Harborough, LE16. Items in store must be paid for in store and collected at point of sale. These items are not available to purchase via the website.

Question 4

What kind of items can I expect to find at Objet D'Art Stuff?

Accepted Answer

At Objet D'Art Stuff, we specialise in unique and authentic antique and vintage items from around the world. Our selection includes a range of antique furniture, art, decor, and collectibles spanning many eras and styles. We also feature vintage and retro items, as well as handcrafted artisanal pieces. Whether you're looking for a one-of-a-kind statement piece for your home or a rare collectible to add to your collection, we're sure to have something that catches your eye. Our inventory is constantly changing, so we invite you to come in and browse often to discover new treasures. Also, we pride ourselves on providing personalised service and a rich education on the history and significance of each piece, ensuring that your experience at Objet D'Art Stuff is enriching and enlightening.

Question 5

How do I find out when my stuff will arrive?

Accepted Answer

Please allow 3-5 working days for your order to arrive. If it has been longer than this, email us with your order details and we will see if we can track its progress. We'll always provide a tracking number when you make your purchase, so you can follow your antique item's journey.

Question 6

Are discounts available?

Accepted Answer

The prices at which our items are advertised are considered to be competitive. However, if you would like to make an offer on a specific item you are welcome to email us or send a message via live chat and we will consider your request.

If you sign up to our mailing list and shop from the website you also receive a discount code offering at least 10% discount on your first purchase. Sign up to our newsletter and mailing list to be the first to receive future discounts and offers.

We also have various coupon codes available on a regular basis. For example, open an account and let us know when your birthday is and we will send you a discount code so you can treat yourself for the special occasion!

Question 7

Is it possible to make an offer on an item?

Accepted Answer

Yes, you can make an offer on an item. Email us, use live chat, or fill out our contact form. Our items are listed on eBay, Etsy, and our website. Prices are the same across all platforms, but discounts may vary due to third-party fees.

Question 8

How do I know my payment details are safe?

Accepted Answer

We have done everything we can to ensure that the platform we use is completely secure. We offer several ways to pay and you can choose the one your are most comfortable with - PayPal, Credit Card, Debit card, Google Pay, Apple Pay. We recommend choosing PayPal for the extra reassurance that your money is being handled carefully by a trusted source. We DO NOT save your credit or debit card details beyond checkout, so once you have paid for your item and checked out your details will disappear.

We do not have account facilities so we do not store personal/transaction information. We do keep a record of your name, email address, postal address and telephone number (if you shared it). See our privacy policy for how we protect your information and how you can request for it to be deleted if you do not wish to receive further mailing from us.

Question 9

Do you deal with Traders?

Accepted Answer

Yes. We are happy to deal with traders. It's probably best to get in touch with us directly if you are a trader so we can discuss your requirements and find out how we can 'trade' with you in a way that works for us both.

FAQs